Privacy Policy

About this privacy policy01

These terms govern the site at hidupbugarinfo.info, your purchases, and incoming messages. Outside platforms linked from here follow their own privacy guidelines.

Data controller and contact details02

Hidupbugarinfo Ltd. acts as controller at 10 St John Street, Chester, CH1 1DA, United Kingdom. Submit privacy questions to [email protected] or phone +44 1244 405 231.

Merchant

Hidupbugarinfo Ltd.

Registered address

10 St John Street, Chester, CH1 1DA, United Kingdom

Email

[email protected]

Phone

+44 1244 405 231

Information we collect03

We record only details necessary for each stated use.

3.1 Information you provide directly

Your name, shipping address, email, and phone arrive with each purchase. Feedback and direct messages are saved alongside these. Purchase logs remain through mandatory accounting periods, while contact notes stay for up to 3 years from your last note.

3.2 Payment and transaction data

We log reference numbers, ordered items, totals, payment choices, and transit status. You do not enter card or bank credentials on this site. Records stay through the legal accounting timeframe.

3.3 Automatically collected information

Our server and cookies note IP addresses, browser types, page visits, referring domains, and visit timestamps. Raw server files clear after 30 days. Consolidated site data remains for up to 14 months.

3.4 Marketing and advertising data

Referral sources, marketing links, and ads are recorded solely to trace site visits. We delete this data after up to 90 days.

3.5 Data from outside partners

Couriers provide parcel milestones. Payment providers notify us of cleared funds, matched to your cutting board order.

3.6 Children

This shop is not intended for visitors under 18. We do not gather records from minors intentionally. A guardian may request record removal through [email protected].

Mandatory details04

Dispatching an order requires your name, destination address, email, and phone contact. We cannot send your board without these entries. Other details remain voluntary.

How we use your information05

• We use details to prepare shipments, issue invoices, and manage returns or refunds.
• We use records to reply to inquiries and send parcel alerts by text or email.
• We monitor site health, guard against fraud, and assess browsing patterns.
• We send product news only upon direct request. Each note includes a link to unsubscribe.
• We retain entries to fulfill statutory duties, including ledger keeping.

Third-party disclosures06

We never sell customer records. We transfer data only to contracted vendors acting on our clear instructions.

6.1 Payment processing

Selected payment partners receive the basic details required to settle and balance your transaction.

6.2 Shipping and fulfilment partners

Freight carriers receive your name, address, and phone number to deliver your board and coordinate arrival.

6.3 Service providers

Our hosting platform, dispatch mailers, and support software handle records strictly for our operational needs.

6.4 Advertising and analytics partners

Approved analytics and marketing cookies provide usage metrics to their suppliers under the conditions in our Cookie Policy.

6.5 Legal and regulatory disclosures

We release records when legally required or to resolve disputes over an order.

6.6 Business transfers

In any business transfer or merger, client records move to the successor under these exact safeguards.

International data transfers07

Vendors may handle information outside United Kingdom. In those cases, adequacy rulings or standard contractual clauses protect the material equally.

Your rights and choices08

According to UK GDPR and the Data Protection Act 2018, you hold data subject rights.

8.1 Review, corrections, deletion, and file transfer

You may inspect stored entries, amend errors, ask for erasure, or request an export file. You can also restrict usage, dispute processing, or revoke prior consent. Withdrawing consent leaves past processing valid.

8.2 Marketing choices

Marketing notices carry an opt-out link. You can disable analytical and promotional cookies via the banner at any point.

8.3 Exercising your rights

Direct your requests to [email protected]. We may request identity verification, and we reply within 30 days. You may also contact the supervisory authority in United Kingdom.

Data security09

Our site runs over encrypted HTTPS. Transaction records live on restricted systems accessible only to relevant personnel and partners. We never collect or store card numbers on our servers.

Data retention10

Invoices and purchase data stay for the duration required by financial law, then get deleted. Help requests remain up to 3 years past the latest exchange. Server files purge after 30 days, while aggregated analytics stay up to 14 months. Mailing approval lasts until cancelled.

Third-party websites and services11

Outbound links to social platforms, external resources, or payment gateways lead to separate policies. We hold no responsibility for their handling of your records.

Changes to this policy12

We revise this notice whenever regulations or our methods change. The active draft always appears here, marked by the revision date at the top.